Introduction

At Rebalance with Hazel, we are dedicated to protecting the personal information you provide to us. Our website adheres to various principles regarding the collection, storage, and use of personal information.

This Policy outlines how we handle any personal data you provide to us, or that we collect from you during your visit to any website operated under our brands, and explains how we use cookies on our websites.

1. Who We Are

The Rebalance with Hazel website properties, include but are not limited to: www.rebalancewithhazel.com

Rebalance with Hazel is the data controller and is responsible for your personal data (referred to as “we,” “us,” or “our” in this privacy notice).

2. Personal Information We Collect and Use

2.1 Information Collected by Us

Rebalance with Hazel may collect, use, and be responsible for certain personal information you provide when you voluntarily sign up for emails or free gifts through our websites, register for a class or presentation, leave comments, order a service or product, fill out any type of form, access private membership pages, or otherwise contact Rebalance with Hazel via [email protected].

The information collected may include your name, email address, business or personal address, phone number, and/or billing information.

You are not required to provide any personally identifiable information to access or visit any Rebalance with Hazel website. However, when you visit our websites, Rebalance with Hazel may collect domain information, the type of browser you used, your numerical IP address, which pages you viewed, and the files you requested.

We may also use cookies (small files saved on your hard drive by your web browser) to analyze website and advertisement performance, track user patterns, save information from your previous visits, and customize your experience. If your browser sends a “Do Not Track” signal, only a generic cookie will be placed on your device while the website is accessed. We will ask for your consent to use cookies. Rebalance with Hazel or its third-party vendors may collect non-personal information through these technologies, such as the browser you use, the type of computer you use, and technical information about your means of connection to this website, such as the operating systems and the Internet service providers used, among other similar information. Rebalance with Hazel’s systems may also automatically gather information about the areas you visit, the search terms you use on this website, and the links you may select from within this website to other areas of the Internet via tools like Google Analytics, Google Ads, Google Tag Manager, Facebook Pixel, and Hotjar.

2.2 Information Collected by Others

We may obtain personally identifiable information, including names, email addresses, and shipping information, from other sources such as Teachable and Go High Level.

2.3 How We Use Your Personal Information

At Rebalance with Hazel, we respect the privacy of our members and visitors and will never sell, trade, or transfer your personally identifiable information to third parties outside of Rebalance with Hazel without your prior consent, except where necessary for the basic functionality of an online service or to process and fulfill an online order or transaction. To process an order, we may need to share your name and other personally identifiable details with our third-party suppliers, such as credit card processors, shipping companies, and any other third party we may use to fulfill our services to you.

Rebalance with Hazel may be required to release personally identifiable information to enforce its Terms and Conditions, manage its business, protect its users or the general public, or comply with legal obligations.

Rebalance with Hazel may also use personally identifiable information for internal or external marketing and promotional purposes. Occasionally, Rebalance with Hazel may collect information from you in connection with optional contests, special offers, or promotions. We may need to share such information with third parties to carry out these activities. We will ask for your consent before disclosing or using this information.

We reserve the right to transfer personal information in the event that we merge with or are acquired by a third party. We may also disclose your personal information for any other purpose permitted by law or to which you consent. We will not share your personal information with any other third party.

2.4 Legitimate Interests

In certain circumstances, we process your personal data for our legitimate business interests. These may include commercial or societal benefits, and in such cases, we will always balance our interests against your own to ensure fairness.

Processes relying on legitimate interest include:

Fraud detection and prevention. Engaging and contacting you throughout the lifecycle of your account to ensure a good experience as a Rebalance with Hazel customer. Internally auditing our processes to maintain high standards. Undertaking market research, product development, and statistical analysis. Sharing data with selected third parties to enhance our products

If you have any further questions, don’t hesitate to contact us by email at

[email protected]

or write to us at: Rebalance with Hazel, 93 Whipps Cross Road, E111NJ

You are not required to provide any personal information to access the public areas of our website.

2.5 Retention of Your Data

Your personal data will be retained as long as necessary to provide you with the agreed product(s) or service(s). This data will continue to be retained after any account, policy, or service has ended, in line with our legal and regulatory requirements, and will be used for internal reporting and trend analysis.

2.6 Reasons We Can Collect and Use Your Personal Information

Rebalance with Hazel collects and uses your personal information to send emails, fulfill orders, deliver products and services, complete customer orders and transactions, run contests and promotions, improve website performance, and provide customer service.

3. Collection of Children’s Information

Rebalance with Hazel does not knowingly collect any personally identifiable information from children under the age of 13. If you believe your child provided this kind of information on our website, please contact us immediately, and we will do our best to promptly remove such information from our records.

4. Use and Transfer of Your Information Outside of the UK and EEA

Rebalance with Hazel is a company registered in the United Kingdom and governed by the UK General Data Protection Regulations (UK GDPR). We may need to share your personal information with third-party entities outside of the UK and EEA, including the United States of America, to operate our website and fulfill orders and transactions. By using this website, participating in any of its services, and/or providing your information, you consent to this transfer. We make every effort to ensure any third party we interact with complies with the UK GDPR when processing your personal information.

While the European Commission has not given a formal decision that the United States provides an adequate level of data protection similar to those in the EEA, any transfer of your personal information will be subject to the derogation in Article 49, which allows non-repetitive transfers concerning a limited number of data subjects. This is designed to help safeguard your privacy rights and provide you with remedies in the unlikely event of a misuse of your personal information.

5. Your Rights

To access the data we hold about you, you need to make a ‘Subject Access Request’ (SAR).

To make a SAR, please email us at [email protected] or write to us at: Rebalance with Hazel, 93 Whipps Cross Road, E111NJ.

Please provide the following:

• Your name, Company name (if applicable)

• Your address, Company address (if applicable)

• What information you would like

• Identification documents: one showing your name and signature (e.g., a copy of your passport) and one showing your name and address (e.g., a copy of a recent bill, bank statement, or other official document).

  We will accept one identification document if it shows your name, address, and signature, such as a copy of your driving license (this is to take reasonable steps to confirm your identity before providing details of any personal information we may hold about you).

Please note that if your SAR involves personal data of others or you are making a request on behalf of another (such as the business owner), we will need identification from these individuals and a signed letter of authority from them allowing you to act on their behalf and permitting us to release their data to you.

Once we have received your request and identification documents, we will have one month to fulfill your request. If this is not possible due to large volumes of data, we are permitted by law to take up to an additional two months to fulfill your request. If a delay is anticipated, we will inform you as soon as possible, along with details of when we expect to provide you with the requested documentation.

Your other rights as a data subject, where applicable, include:

The right to be informed about our processing of your personal data. The right to have your personal data corrected if inaccurate and to have incomplete personal data completed. The right to object to the processing of your personal data. The right to have your personal data erased (“right to be forgotten”).The right to move, copy, or transfer your personal data (“data portability”).Rights regarding automated decision-making, including profiling.

For more details on these rights and how to exercise them, please contact [email protected]

If you have any complaints relating to the processing of your personal data, you also have the right to complain to the relevant Supervisory Authority. In the UK, this is the Information Commissioner’s Office (ICO). They can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

6. Information Security

We protect any data you have given us on our websites/systems by using industry-standard security to encrypt sensitive data in transit to our servers. It may be necessary to transfer your personal data to other group companies or service providers.

Please be aware that communications over the Internet, such as emails, are not secure unless they have been encrypted. Your communications may pass through multiple countries before being delivered – this is the nature of the Internet. We cannot accept responsibility for any unauthorized access to or loss of personal information that is beyond our control.

Additionally, you can protect your system by installing antivirus software and running scans as recommended by the vendor. You should also run any security updates or patches you receive for your system from the supplier.

Never respond to unsolicited emails from unfamiliar sources. Such emails may be fraudulent and attempt to obtain your personal details.

7. Third-Party Privacy Policies

Our Privacy Policy does not apply to third parties or websites. We advise you to consult the respective privacy policies of these third parties for more detailed information, which may include their practices and instructions on opting out of certain options.

8. Cookies

Like most websites, Rebalance with Hazel uses cookies to store information about visitors’ preferences and the pages they access or visit. This information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser types and/or other information.

You can choose to disable cookies through your individual browser options. More detailed information about cookie management with specific web browsers can be found on the browsers’ respective websites.

9. Updates to This Policy

This privacy policy was last updated on August 2024. We reserve the right to make changes to this policy, and you will be informed of any changes during your next visit to our website.

From time to time, we may need to change how we use your personal data. Where we believe you may not reasonably expect such a change, we will notify you. You will have 60 days to object to the change, but if we do not hear from you within that time, you consent to the change.